Returns & Exchanges
At DecoArt, we want you to love your home decor, which is why we offer a 30-day return window for all items in their original condition. Whether a piece doesn't fit your space or you've simply changed your mind, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our artisans inspect the returned items, we will issue a full refund to your original payment method within 5-7 business days.